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FAQ

How can I contact your customer support?

You can reach our customer support team by emailing belaroma.au@gmail.com or filling out a contact form below.

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How do I place an order?

To place an order, follow these simple steps:

  1. Browse our products and add items to your cart.

  2. Proceed to the checkout page.

  3. Enter your shipping and payment information.

  4. Confirm your order.

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How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the shipping carrier's website.

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Do you offer international shipping?

Not yet!

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How long does it take to process a refund?

Refunds are typically processed within 7-10 business days. once approved and after we receive the returned item.

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What are the ingredients in your fragranced oils?

We provide detailed information about the ingredients of our fragranced oils on our SDS pages. If you have specific concerns or allergies, please belaroma.au@gmail.com for more information.

CONTACT SUPPORT

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